CTL Confirm-IT - Manual (Page 20)

Additional Features
Confirm-IT User’s Guide
16
Help Menu Additions
The pull down Help menu has some new additions.
- Confirm-IT User Guide can be viewed from this menu.
- Confirm-IT Icon Chart – Explains the meaning of the appointment status
characters that appear in the appointment blocks of the calendar.
- Installer Options – A link for the installer technician to connect to the Advanced
programming screens of the Confirm-IT Server. It has its own viewer and will
automatically connect to the IP address of the server. Access to this area requires
the Installer Level password.
Using a Microphone to Record Notification Messages
Starting with Version 2.0.61, the system administrator may record Notification
Messages using the record and playback Graphical User Interface (GUI). It
allows message recording using a microphone by utilizing a sound card and
speakers of the client PC.
Telephone User Interface (TUI) Additions
There are two new callout types that were introduced with Confirm-IT Version
2.0.32. If the Appointment (Date) and/or Appointment (Range) and
Reschedule features are included in your Confirm-IT application, additional
callout prompts will need to be recorded. The main menu of the TUI now gives
options for recording these new prompts.
Customizing Confirm-IT
Your Confirm-IT application has been configured by the installer or system
administrator to best match your daily business routine requirements. It is possible
that some available features have been disabled or limited by the system
administrator. Even though you may not currently have access to certain available
features, it is important to know what all the possible features are in case your
future needs change. The following areas are programmable.
You may want to discuss these options with your system administrator or
authorized supplier if you feel that they could enhance your daily use of Confirm-
IT.
Calendar Options Work week view
Month view
User Options Appointment time scale
Tool Tips format
Services Service name
Service color
Service duration
Cost
Print calendar view