Troubleshooting installation problems – Bully Dog 40430 GT for Hemi Plus User Manual
Page 42

41
40430
GT f
or H
emi Plus
Troubleshooting Installation Problems
Error During Installation
1. Make note of the code number and all information displayed on the screen.
2. Disconnect and update your GT. See page pages 20-27 for instructions.
3. Make sure that you have disconnected all aftermarket electronics and completed all of the important preparation steps. See pages
33-34 for more information.
4. Try to install the download again.
5. If the error occurs again, contact technical support. See page 55 for more information about contacting technical support.
This troubleshooting procedure applies to all errors, including the following code numbers: 0, 141, 325 (on a 2011 Duramax), 358, 393
Gets Stuck on “Turn Key to Run”
1. Make sure that the key is turned as far as possible without turning the engine on.
2. Turn the key to the Off position, then turn it back to the On position.
3. Jiggle the key.
4. Disconnect the GT.
5. Update if this has not already been done. See pages 20-27 for more information.
6. Reconnect the GT.
7. Make sure that all aftermarket electronics are disconnected from the vehicle.
8. Try installing a battery charger to maintain voltage. (This step can solve many problems, even if your battery is new and fully charged).
See page 34 for more information.
9. Try to install the download again.
10. If the error occurs again, contact technical support. See page 55 for more information about contacting technical support.
GT Freezes in the Middle of the Download.
Try installing a battery charger to maintain voltage. (This step can solve many problems, even if your battery is new and fully charged).
See page 34 for more information.