Troubleshooting – Autocue 22" Talent Feedback Monitor User Manual
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5. TROUBLESHOOTING
If a problem persists even after applying the suggested remedies, contact a dealer.
Problems
Points to check with Possible Solutions
1. No picture
Indicator status: Off
Check that the power cord is correctly connected. If the
problem persists, turn off the monitor power for a few
minutes, then turn it back on and try again.
-
When the signal is not inputted correctly, even if the
monitor functions properly.
-
When the image is displayed correctly after a short time,
there is no problem with the monitor. (Some PCs do not
output the signal soon after powering on.)
Check that the signal cable is properly connected to the PC
or graphics board.
Indicator status: Green
Check the "Backlight" shortcut key setting.
2. Display position is
incorrect.
Adjust the image position by using the
board's utility software to change the display position if
available.
3. Vertical bars of
distortion appear.
Decrease the horizontal bars by using the
4. Horizontal bars of
Distortion appears.
Decrease the horizontal bars by using the
5. The screen is too
bright or too dark.
Adjust the < Backlight > shortcut key (The backlight of the
monitor has a fixed life span. When the screen becomes
dark or begins to flicker, please contact your dealer.)
6. Afterimages
phenomena appear
- Make sure that whether you have used the screen saver
or timer when displaying the same image for extended
periods of time or not.
- Afterimages are particular to monitors. Avoid displaying
the same image for extended periods of time.
7. The screen has
defective pixels (e.g.
slightly light or dark).
This is due to the characteristics of the panel itself, and not
the product.
8. Touch doesn’t work.
Make sure the touch cable is securely attached at both
ends.