Telematrix DC550 User Manual
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When p roblems ar ise during installation o r s ervice t hat c annot be
resolved using this or related documents, contact the TeleMatrix Prior-
ity Car e D epartment, Monday thro ugh Fr iday, 8:30a. m. - 4:30p. m.
MST:
Toll Free: 1-800-462-9446
Direct: 719-638-8821
Fax: 719-638-8815
www.te
lematrixusa.com
Many t imes a p roblem is e ither in stallation o r u ser r elated. P lease
contact TeleMatrix PRIOR to sending a telephone to our service center
for repair. In the unlikely event that a factory repair is necessary:
1. Include a br ief description o f the p
roblem that
you are
exp
eriencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post, insured to:
T
eleMatrix, Inc.
Priority Care Center
5025 Galley Road
Colorado Springs, Colorado 80915
TeleMatrix will pay r eturn po stage on the re paired te lephone. All ow
2-3 weeks for delivery. When immediate replacement is required, see
our FastLane
SM
replacement policy on our internet site.
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