Troubleshooting – INFICON GAS-Mate Combustible Gas Leak Detector User Manual
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9
Troubleshooting
WARNING
Substitution of components may impair intrinsic safety.
Except for the batteries and the sensor, the internal parts of the GAS-Mate
Combustible Gas Leak Detector are not user serviceable. If you experience a
problem with your GAS-Mate, follow the steps in the trouble shooting guide below
to determine how to remedy your problem. If you cannot remedy the problem, take
your GAS-Mate to your wholesaler for warranty evaluation or call our technical
assistance line at 1-800-344-3304.
Problem
Possible Cause
Remedy
GAS-Mate will not
power up.
Batteries are worn out.
Replace batteries.
Batteries are
improperly installed.
Refer to Figure 1 for
proper installation.
Poor sensitivity. Unit
powers up, but has a
difficult time detecting
combustible gas.
Unit set to low
sensitivity.
Increase sensitivity by
dragging finger
upwards on touch pad.
Sensor is worn out and
needs to be replaced.
Replace sensor.
Alarm sounds
continuously, even after
a couple minutes of
warm-up.
The sensor is not
installed properly or is
missing.
The sensor leads must
be straight and inserted
in the holes at the base
of the sensor socket.
Or, the orientation tab is
not properly aligned in
the probe tip. Refer to
Figure 2.
Sensor is worn out and
needs to be replaced.
Replace sensor.