CounterPath Bria iPhone Edition User Guide (Revision 2) - Manual (Page 8)

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2.2 Configuring Bria iPhone Edition
1. Tap the Bria icon on the iPhone.
2. When you have successfully registered, tap the Phone icon and try placing a call.
Troubleshooting Registration
If you cannot register, ask your VoIP service provider if they want want Bria to use STUN (to discover your
public IP addresss). If not:
• Go to Settings > Advanced Settings > Network Traversal Strategy and choose the Server Managed profile.
• Go to Settings > Accounts > tap the account > Account Advanced and set Global IP to OFF.
For complete settings information, see page 22.
Troubleshooting Audio on a Phone Call
If you have a problem with one-way audio, then go to Settings > Advanced Settings > Network Traversal
Strategy and take the appropriate action:
• If you are using the Default Configuration, switch to the Application Managed profile (in order to turn on
ICE). If this still does not solve the problem, contact your VoIP service provider for information on how
they support ICE.
• If you are using the Server Managed profile, contact your VoIP service provider to discuss options.
Tap
Complete the User Details section and
Voice Mail section (optional) with the
information provided by your service
provider
Then tap Register