A troubleshooting – CounterPath Bria iPad Edition 1.1.1/1.1.2 User Guide User Manual
Page 63
Bria iPad Edition User Guide
59
A Troubleshooting
Using Bria Diagnostics
If you have a problem with Bria, customer support may ask you to turn on diagnostics to capture information.
1.
Go to Settings > Advanced Settings. If Verbose Logging is OFF, turn it to ON and tap Apply Changes.
2.
Reproduce the problem. When done, go to Settings > Advanced Settings again.
Tap OK
The e-mail opens in the e-
mail service that you have
configured on your iPad.
Tap Yes
Tap
The log file is sent to
customer support.
Enter a description of the
problem. See below for details.
Then tap Send
See also other documents in the category CounterPath Software:
- eyeBeam 1.5 User Guide for Windows (71 pages)
- eyeBeam 1.5 User Guide for Mac (70 pages)
- eyeBeam 1.11 User Guide for Windows (44 pages)
- Bria for Linux Quick Start Guide (1 page)
- Bria for Linux User Guide (38 pages)
- Bria for Linux Administrator Guide (42 pages)
- Bria 3.1 Configuration Guide - Retail Deployments (34 pages)
- Bria 3.1 Configuration Guide - OEM Deployments (34 pages)
- Bria 3.0 Configuration Guide – Retail Deployments (34 pages)
- Bria 3.0 Provisioning Guide – Retail Deployments (26 pages)
- Bria 3.0 Administrator Guide (66 pages)
- Bria Quick Start Guide (1 page)
- Bria Professional 2.5 Administrator Guide (56 pages)
- Bria Professional 2.5 Provisioning Guide (28 pages)
- Bria Professional 2.5 Configuration Guide (26 pages)
- Bria Professional 2.3 Administrator Guide (50 pages)
- Bria 4 Administrator Guide (58 pages)
- Bria 4 Configuration Guide - Enterprise Deployments (22 pages)
- Bria 4 Dial Plan Guide (8 pages)
- Bria 4 Provisioning Guide - Enterprise Deployments (26 pages)
- Bria 4 Windows Quick Start Guide (1 page)
- Bria 4 Windows User Guide - Enterprise Deployments (104 pages)
- Bria 4 Windows User Guide - Retail Deployments (114 pages)
- Bria 3.5 vs 4 for Windows Comparison Guide (6 pages)
- Bria 4 Mac Quick Start Guide (1 page)
- Bria 4 Mac User Guide - Enterprise Deployments (76 pages)
- Bria 4 Mac User Guide - Retail Deployments (90 pages)
- Bria 3.5 vs 4 for Mac Comparison Guide (6 pages)
- Bria for Outlook Quick Start Guide (2 pages)
- Bria 3 Dial Plan Guide (8 pages)
- Bria 3.5 for Windows Quick Start Guide (1 page)
- Bria 3.5.2 for Windows User Guide - Retail Deployments (98 pages)
- Bria 3.5.1 for Windows User Guide - Enterprise Deployments (90 pages)
- Bria 3.5 for Windows User Guide - Retail Deployments (100 pages)
- Bria 3.3 for Windows User Guide - Retail Deployments (104 pages)
- Bria 3.5 for Windows User Guide - Enterprise Deployments (90 pages)
- Bria 3.4 for Windows User Guide - Enterprise Deployments (90 pages)
- Bria 3.3 for Windows User Guide - Enterprise Deployments (90 pages)
- Bria 3.2 for Windows User Guide - Retail Deployments (102 pages)
- Bria 3.2 for Windows User Guide - Enterprise Deployments (90 pages)
- Bria 3.4 for Windows Quick Start Guide (1 page)
- Bria 3.2 for Windows Quick Start Guide (1 page)
- Bria 3.1 Administrator Guide (70 pages)
- Bria 3.1 for Windows Quick Start Guide (1 page)
- Bria 3.1 for Windows User Guide - Retail Deployments (102 pages)