CounterPath Bria 3.2 for Mac User Guide - Retail Deployments - Manual (Page 3)

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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Configuring Bria .....................................................................................................................4
Troubleshooting ......................................................................................................................7
Checking for Bria Updates .....................................................................................................7
Making Phone Calls......................................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call ..........................................................................................................................11
Handling Incoming Calls ........................................................................................................15
Handling an Established Call..................................................................................................16
Transfering a Call ...................................................................................................................17
Handling Video Calls.............................................................................................................19
Conference Calls.....................................................................................................................21
Voicemail................................................................................................................................24
Forwarding Calls.....................................................................................................................24
Other Bria Features .......................................................................................................................25
Instant Messaging ...................................................................................................................25
Sending a Broadcast IM..........................................................................................................26
Group Chat (Conference IM)..................................................................................................27
Chat Rooms.............................................................................................................................29
Viewing the Message Archive ................................................................................................29
Sending and Receiving Files...................................................................................................30
The Contacts Tab ..........................................................................................................................31
Populating the Contact List.....................................................................................................32
Managing Contacts and Groups..............................................................................................34
Using Contacts ........................................................................................................................38
Sharing Online Status .............................................................................................................39
Privacy ....................................................................................................................................43
Using Other Resources .................................................................................................................45
The History Tab ......................................................................................................................45
The Favorites Tab ...................................................................................................................46
Configuring Bria ...........................................................................................................................47
Configuring Accounts: the Accounts Tab ..............................................................................47
General Preferences ................................................................................................................62
A Troubleshooting ........................................................................................................................75
B Dial Plan....................................................................................................................................80
C Contact List Headings ...............................................................................................................86
D Glossary ....................................................................................................................................87