CounterPath Bria 3.1 for Windows User Guide - Retail Deployments - Manual (Page 55)

Bria 3 for Windows User Guide – Retail Deployments
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Setting the IM/Presence Account
If you have more than one SIP account, set up for IM and presence as follows:
1. Set up the “use for” information:
• If you do not have an XMPP account: Open the Accounts tab for the one SIP account you want to use
for IM and online status (presence) and check the Use for IM/Presence field.
• If you do have an XMPP account: Do nothing; the Use for IM field is ignored because you will use
XMPP for IMs and online status (presence).
You should not change the account used for presence: choose one account when you first set up your
accounts. If you do change the account after initial deployment, see “Troubleshooting: When You Cannot
See the Online Status” on page 41.
2. Back on the accounts list, make sure you enable the account you want to use for IM and online status.
3. Click Apply. The icons in the IM columns are updated:
You are using the account for IM and online status. Only one account can have this icon.
The account is not being used for IMs and online status.