chiliGREEN Home Server: Intel Rapid Storage Technology - Manual (Page 35)

Appendix A: Error Messages
A.1 Incompatible Hardware
Issue: The following error message appears during installation:
Incompatible hardware. This software is not supported on this chipset. Please select „Yes‟ to view the
Readme file for a list of supported products. Refer to section 2 titled „System Requirements‟.
To resolve this issue, install the Intel® Rapid Storage Technology software on a system with a supported
Intel chipset or by ensuring that AHCI or RAID is enabled in the system BIOS.
A.2 Operating System Not Supported
Issue: The following error message appears during installation:
This operating system is not currently supported by this install package. Installer will now exit.
To resolve this issue, install the Intel® Rapid Storage Technology software on a supported operating system.
A.3 Source Hard Drive Cannot Be Larger
Issue: When attempting to migrate from a single hard drive (or a RAID-Ready configuration) to a RAID
configuration, the following error message appears and the migration process will not begin:
The source hard drive cannot be larger than the selected hard drive member(s).
Do one of the following to correct the problem:
- If already inserted, select larger hard drive member(s).
- Insert larger hard drive(s) into the system, and re-launch the Create RAID Volume from
Existing Hard Drive Wizard.
Follow the steps listed in the error message to resolve the problem.
A.4 Hard Drive Has System Files
Issue: The following error message appears after selecting a hard drive as a member hard drive during the
Create RAID Volume process:
This hard drive has system files and cannot be used to create a RAID volume. Please select another
hard drive.
Solution: Select a new hard drive.