Trouble shooting – chiliGREEN ArcSoft TotalMedia 3.5 User Manual
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ArcSoft TotalMedia™ Manual
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TROUBLE SHOOTING
1. Cannot watch TV
Make sure if you have installed your TV tuner driver properly. You can check if your TV tuner driver
is available within Windows from "Control Panel - > Sounds and Audio Device." If not, verify that
your hardware is installed properly with the hardware vendor documentation.
2. TV is not smooth
Verify that your system meets the minimum requirements and is configured properly-see question
1 in the FAQ section for configuration assistance. Also, make sure there are no other applications
running in the background.
3. No Audio
Some TV tuners have audio output, but you usually need to plug the audio output into your PC
audio line-in to enable your audio. If this is not the case, when you select the audio device from TV
Settings, you can try selecting different audio inputs.