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chiliGREEN W270BUQ User Manual

Page 208

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Troubleshooting

8 - 12 Problems and Possible Solutions

8

I cannot obtain high speed Bluetooth data
transfer.

To obtain high speed Bluetooth data transfer take into account the following:

• To achieve high speed transfer speeds, both devices must sup-

port high speed data transfer (i.e both the computer and the
Bluetooth compatible device you are connecting to).

• To obtain high speed (V3.0) data transfer make sure that both

the computer’s WLAN and Bluetooth modules are powered
on
(use the Fn + F11 to toggle power to the WLAN module and
Fn + F12 to toggle power to the Bluetooth module).

• Check your Bluetooth compatible device’s documentation to con-

firm it supports high speed data transfer, and for configuration
information.

• Make sure that Enable high speed mode support in General Set-

tings in My Bluetooth Settings is enabled if you wish to use high
speed data transfer (see

Figure 7 - 8 on page 7 - 19

).

Problem

Possible Cause - Solution