Carter-Hoffmann CW4 - Manual (Page 14)

14
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
No power to unit Not plugged in or circuit breaker tripped Check or reset circuit breaker
Connect to proper receptacle
Power cord damaged Check - replace if required
Power switch damaged or defective Check - replace if required
Product dries out too
quickly Operation where product temp is too high Check product temps going into holding
cabinet
Thermostat incorrectly set or defective Check proper operation or calibration of
thermostat
Unit is on, motors are
running but no heat Internal wiring error
Call service technician
Element hi-limit trip / defective Call service technician
Takes too long to get
to temperature Improper voltage Call service technician to verify in-
coming voltage matches cabinet specifi-
cations.
Unit is hot
but low or no airflow Internal wiring error Call service technician
Circulation motor has quit Call service technician
Improper voltage Call service technician to verify in-
coming voltage matches cabinet specifi-
cations.
NOTE:
The technical content of this manual,
including any wiring diagrams, schemat-
ics, parts breakdown illustrations and /
or adjustment procedures, is intended
for use ONLY by qualified technical
personnel
.
NOTE:
For warranty service, call Carter-Hoffmann
direct at 800-323-9793 for authorization,
we will dispatch the nearest authorized
service agency.