AirLive POE-100HD - Manual (Page 64)

Appendix B
AirLive POE-100HD/
POE-100HD-ICR User’s Manual 60
Internet Explorer • Maybe due to the network cable. Try correcting your network
cable and configuration. Test the network interface by connecting
a local computer to the Network Camera via a crossover cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is correct. If
the Network Camera has a dynamic address, it may have
changed since you last checked it.
• Network congestion may prevent the web page appearing
quickly. Wait for a while.
The IP address and Subnet Mask of the PC and Network
Camera must be in the same class of the private IP address on
the LAN.
• Make sure the http port used by the Network Camera,
default=80, is forward to the Network Camera’s private IP
address.
• The port number assigned in your Network Camera might not
be available via Internet. Check your ISP for available port.
• The proxy server may prevent you from connecting directly to
the Network Camera, set up not to use the proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to your
router's manual for details.
• Packet Filtering of the router may prohibit access from an
external network. Refer to your router's manual for details.
• Access the Network Camera from the Internet with the global IP
address of the router and port number of Network Camera.
• Some routers reject the global IP address to access the
Network Camera on the same LAN. Access with the private IP
address and correct port number of Network Camera.
• When you use DDNS, you need to set Default Gateway and
DNS server address.
• If it’s not working after above procedure, reset Network Camera
to default setting and installed it again.
• If the problem is not solved, the Network Camera might be
faulty. Contact your dealer for further help.
Image or video does
not appear in the main
page.
• The first time the PC connects to Network Camera, a pop-up
Security Warning window will appear to download ActiveX
Controls. When using Windows XP, or Vista, log on with an
appropriate account that is authorized to install applications.