AirLive GW-300NAS User Manual

Page 65

4. Troubleshooting

AirLive GW-300NAS User’s Manual

Go to

ight click on

Select the Hardware Tab.
Click

anager.

Doub

n “Network Adapters”.

ight

Wireless Card bus Adapter or your specific network adapter.

elect Properties to ensure that all drivers are installed properly.

hat can I do if my Ethernet connection does not work properly?

Start > R

Device M

le-click o

-click on

“My Computer” > Properties.

R
S
Look under Device Status to see if the device is working properly.
Click “OK”.

W

ake sure the RJ45 cable connects with the router.

rfa

e, not all

rk Interface Cards are MDI/MDIX compatible, and use a p

doesn’t work properly, then you can reset it to default.

omething wrong with the wireless connection?

M
Ensure that the setting on your Network Inte

ce Card adapter is “Enabled”.

rnet cabl

atch cable is recommended.

If settings are correct, ensure that you are not using a crossover Ethe
Netwo
If the connection still

S

Can’t setup a wireless connection?

Ensure that the SSID and the encryption settings are exactly the same to the Clients.
Move the WiFi Broadband Router and the wireless client into the same room, and then test the
wireless connection.
Disable all security settings such as WEP, and MAC Address Control.
Turn off the WiFi Broadband Router and the client, then restart it and then turn on the client

gain.

the LEDs are indicating normally. If not, make sure that the power and Ethernet

you are using other wireless device, home security systems or ceiling fans, lights in your

home, your wireless connection may degrade dramatically. Keep your product away from
electrical devices that generate RF noise such as microwaves, monitors, electric motors…

What can I do if my wireless client can not access the Internet?

a
Ensure that
cables are firmly connected.
Ensure that the IP Address, subnet mask, gateway and DNS settings are correctly entered for
the network.
If

Out of range: Put the router closer to your client.
Wrong SSID or Encryption Key: Check the SSID or Encryption setting.
Connect with wrong AP: Ensure that the client is connected with the correct Access Point.

eset the WiFi Broadband Router to default setting

Right-click on the Local Area Connection icon in the taskbar.
Select View Available Wireless Networks in Wireless Configure. Ensure you have selected th
correct available network.
R