Eppendorf ThermoMixer FP - Manual (Page 24)

24
Troubleshooting
Eppendorf ThermoMixer
® F0.5/F1.5/F2.0/FP
English (EN)
6 Troubleshooting
If you cannot remedy an error with the recommended measures, please contact your local
Eppendorf partner. The contact address can be found online at: www.eppendorf.com.
6.1 General errors
6.2 Error messages
Symptom/
message Cause Remedy
Display remains
dark. • No mains connection. Check the mains connection
and the power supply.
Switch the device on.
Set temperature
is not reached. Set temperature is less than 4 °C
above ambient temperature.
Set up the device in a cooler
environment.
ThermoTop LED
does not light. • The interface between the
device and the ThermoTop is
dirty.
Remove any dirt from the front
of the ThermoTop.
Remove any dirt from the top of
the device, especially from the
viewing window in front of the
thermoblock.
ThermoTop does
not fit on the
device. The lid is attached to the
thermoblock. If using the ThermoTop, do not
use the lid.
The device does
not mix nor
control the
temperature. Various causes are possible. Contact your local Eppendorf
partner.
Symptom/
message Cause Remedy
Error message
preceded by a
number code. • Various causes are possible. 1. Switch off device and wait
10 seconds.
2. Switch on device.
If the error message appears
again, contact your local
Eppendorf partner.