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Tips and troubleshooting – Apple AirPort Extreme 802.11n (1st Generation) User Manual

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Tips and Troubleshooting

You can quickly solve most problems with AirPort Extreme by

following the advice in this chapter.

You Forgot Your Network or Base Station Password

You can clear the AirPort network or base station password by resetting
AirPort Extreme.

To reset the base station password:

1

Use the end of a straightened paper clip to press and hold the reset button for one (1)
second.

Important:

If you hold the reset button for more than one (1) second, you may lose

your network settings.

2

Select your AirPort network.
 On a Macintosh, use the AirPort status menu in the menu bar to select the network

created by AirPort Extreme (the network name does not change).

 On a computer using Windows XP, hold the pointer over the wireless connection icon

until you see your AirPort Network Name (SSID), and choose it from the list if there
are multiple networks available.

3

Open AirPort Utility (in the Utilities folder in the Applications folder on a Macintosh,
and in Start > All Programs > AirPort on a computer using Windows XP).