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Using apple hardware test – Apple iMac (Early 2008) User Manual

Page 43

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Chapter 4

Problem, Meet Solution

43

Using Apple Hardware Test

You can use Apple Hardware Test to help determine if there is a problem with your

iMac hardware.

To use Apple Hardware Test:

1

Disconnect all external devices from your iMac except the keyboard and mouse.

If you have an Ethernet cable connected, disconnect it.

2

Restart your iMac while holding down the D key.

3

When the Apple Hardware Test chooser screen appears, select the language

appropriate for your location.

4

Press the Return key or click the right arrow button.

5

When the Apple Hardware Test main screen appears (after about 45 seconds), follow

the onscreen instructions.

6

Apple Hardware Test displays an error code if it detects a problem. Make a note of the

error code before pursuing support options. If Apple Hardware Test doesn’t detect a

hardware failure, the problem may be with your software.

For more information, see the Apple Hardware Test Read Me file on the Mac OS X

Install Disc 1.