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Apple iMac (Early 2008) User Manual

Page 40

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Chapter 4

Problem, Meet Solution

Occasionally you may have problems while working with your iMac. Read on to find

some solutions to try when you have a problem. You can also find more

troubleshooting information in Mac Help and on the iMac Support website at

www.apple.com/support/imac.

If you experience a problem with your iMac, there is usually a simple and quick

solution. If you encounter a problem, try to make a note of what you did before the

problem occurred. This will help you narrow down the possible causes of the problem

and then find the answers you need. Things to note include:

 The applications you were using when the problem occurred. Problems that occur

only with a specific application may indicate that the application isn’t compatible

with the version of the Mac OS installed on your iMac.

 Any new hardware (such as additional memory or a peripheral) that you connected

or installed.

WARNING:

Do not attempt to open your iMac except to install memory. If your iMac

needs service, see “Learning More, Service, and Support” on page 51 for information

about how to contact an Apple Authorized Service Provider or Apple for service.

Your iMac doesn’t have any user-serviceable parts, except the memory.