Apple eMac - Manual (Page 53)

Chapter 5 Troubleshooting 53
If you have a problem using your computer or working with the Mac OS
• If the answers to your questions are not in this manual, look in Mac Help for
instructions and troubleshooting information.
• Check the Apple Support website at www.apple.com/support for the latest
troubleshooting information and software updates.
If your date and time settings get lost repeatedly
• You may need to replace the internal backup battery. See “Replacing the Internal
Backup Battery” on page 45 for more information.
If you suspect a problem with your computer hardware
• You can use the included Apple Hardware Test CD to help determine if there is a
problem with one of your computer’s components, such as the memory or processor.
Locating Your Product Serial Number
You can find the serial number for your eMac on the inside of the optical drive door.
Press the Media Eject (
) key on the keyboard to open the door. If you can’t turn on
your computer, you can open the drive door using a fingernail.
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