Frequently asked questions, Colorpro troubleshooting – Fluid Management 1500HS Accutinter User Manual
Page 41
Fluid Management Customer Service 1 . 800 . 462 . 2466
Accutinter 1500 | 39
Frequently Asked Questions
ColorPro Troubleshooting
PROBLEM
FIRST CHECK:
A message in ColorPro
says, “Encoder pulse
failure. Motor failed on
canister containing...”
Call
Customer Service.
The optional barcode
scanner does not work...
You must have ColorPro Professional for barcoding capability;
Make sure the
Barcode Scanning Enabled box is checked in
FM_Customizer (
see pages 14-15
).
If you suspect a problem
with the label printer...
Contact the printer manufacturer at
1.800.426.7827
If you suspect a problem
with the colorants...
Contact your department manager or store manager.
This manual is related to the following products: