10 troubleshooting – Philips Micro Hi-Fi System User Manual
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Set up wireless connection manually (see 
‘Set up wireless connection manually’ on 
page 19).
Poor radio reception
Increase the distance between the 
soundbar and your TV or VCR.
Fully extend the FM antenna.
Connect an outdoor FM antenna instead.
Cannot display some fi les in USB device
The number of folders or fi les in the USB 
device has exceeded a certain limit. This 
phenomenon is not a malfunction.
The formats of these fi les are not 
supported.
USB device not supported
The USB device is incompatible with the 
soundbar. Try another one.
Timer does not work
Set the clock correctly.
Switch on the timer.
Clock/timer setting erased
Power has been interrupted or the power 
cord has been disconnected. 
Reset the clock/timer.
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10 Troubleshooting
Caution
Never remove the casing of this soundbar.
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To keep the warranty valid, never try to repair 
the system yourself. 
If you encounter problems when using this 
soundbar, check the following points before 
requesting service. If the problem remains 
unsolved, go to the Philips web site (www.
Philips.com/support). When you contact Philips, 
ensure that your soundbar is nearby and the
model number and serial number are available 
(see ‘Get started’ on page 13).
No power
Ensure that the AC adaptor of the main 
unit is connected properly.
Ensure that there is power at the AC 
outlet.
No sound
Adjust the volume.
Check that the speakers are connected 
correctly.
If there is no sound in the USB mode, 
ensure that you have connected a USB 
device that contains playable music.
If there is no sound in the AV mode, 
ensure that you have connected AV 
devices to the soundbar correctly.
Remote control does not work
Before you press any function button, fi rst 
select the source with the remote control.
Reduce the distance between the remote 
control and the soundbar.
Insert the batteries with its polarities 
(+/– signs) aligned as indicated.
Replace the battery.
Aim the remote control directly at the 
sensor on the front of the soundbar.
Wireless connection fails.
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