Belkin Enhanced Wireless USB Adapter 8820-00050ea F6D4050 - Manual (Page 33)

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Enhanced Wireless USB Adapter
sections table of contents 1 2 3 4 6 5
TroUBlESHooTIng
Problem:
Installation CD-ROM does not start Belkin Wireless Networking Utility .
Solution:
If the CD-ROM does not start the Belkin Wireless Networking Utility
automatically, it could be that the computer is running other applications
that are interfering with the CD drive . If the Belkin Wireless Networking
Utility screen does not appear within 15-20 seconds, open up your
CD-ROM drive by double-clicking on the “My Computer” icon . Next,
double-click on the CD-ROM drive in which the Installation CD has
been placed to start the installation . If the installation does not start
automatically, right-click to select “Explore”, then double-click on the
icon named “setup .exe” .
Problem:
Power LED does not come ON; Adapter is not working .
Solution:
If the LED indicators are not ON, the problem may be that the Adapter
is not connected or installed properly . Verify that the Adapter is plugged
firmly into the USB port of your computer . Check to see that the drivers
for the Adapter have been installed . Right-click on the “My Computer”
icon on your desktop . Choose “Properties” and navigate to the “Device
Manager” and see if your USB Network Adapter is listed without any
errors . If an error is indicated, contact Belkin Technical Support .
Problem:
Link LED is blinking slowly; I cannot connect to a wireless network or
the Internet .
Solution:
If your Adapter appears to be functioning properly, but you cannot
connect to a network or you have a red wireless icon at the bottom of
your screen, the problem may be that there is a mismatch between the
network name (SSID) settings in your wireless network properties .
Check the SSID settings to see if they match . The SSID is case-sensitive
and the spelling on each computer must be exactly the same in order for
the Adapter to connect to the wireless router (or access point) .
note: To check the SSID settings or look for an available network,
double-click the Signal Indicator icon to bring up the “Wireless
Networks” screen . Click “Add” if you do not see the network you are
trying to connect to and type in the SSID .
For more information about setting up an SSID, please reference your
router manufacturer’s user manual . If issues persist even at close range,
please contact Belkin Technical Support .