Bissell PET HAIR ERASER 3920 - Manual (Page 17)

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17
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roubleshooting
Vacuum cleaner and tools won’t pick up dirt
Possible causes Remedies
1. Incorrect height adjustment 1. Adjust powerfoot to correct height
2. Hose not attached to suction opening 2. Firmly push curved hose wand into hose wand base
3. Twist 'n Snap hose not securely attached 3. Make sure Twist 'n Snap hose is snapped into locked position
4. Crack or hole in hose 4. Check hose and replace if needed
5. Broken or worn drive belt 5. Replace drive belt, see pages 12-13
6. Rotating floor brush bristles worn 6. Replace brush
7. Rotating floor brush jammed 7. Remove brush and clean debris from brush ends
8. Clog in vacuum 8. Clear clogs, see page 15
9. Dirt container full 9. Empty dirt container
10. Dirt container not installed properly 10. Position correctly and lock in place
11. Filters are dirty 11. Check pre-motor and post-motor filters
12. TurboBrush is clogged or debris is wrapped 12. Maintaining TurboBrush, see page 14
around the brush roll
Vacuum cleaner is difficult to push
Possible causes Remedies
1. Incorrect height adjustment 1. Adjust powerfoot to correct height
Visible dirt escaping from cleaner
Possible causes Remedies
1. Dirt container full 1. Empty dirt container
2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filters for correct
installation
3. Dirt container installed incorrectly 3. Pull out and re-insert dirt container correctly
other maintenance or service not included in the manual should be
performed by an authorized service representative.
thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. contact us directly at 1-800-237-7691.