Eliminating minor faults yourself, En 13 – Neff K4316X7GB User Manual
Page 13
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13
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault
Possible cause
Remedial action
The light does not work.
The bulb is defective.
Replace bulb. Fig. ,/B
1. Switch the appliance off.
2. Pull out mains plug or switch off fuse.
3. Slide cover forwards and remove.
4. Change the bulb.
(Replacement bulb: 220–240 V a.c., E14
bulb holder, see defective bulb for
wattage.)
Light switch is jammed.
Check whether the light switch can move.
Fig. ,/A
Floor of the refrigerator
compartment is wet.
The condensation channels
or drainage hole are blocked.
Clean the condensation channels and the
drainage hole. See chapter Cleaning the
appliance. Fig. *
The temperature in the
refrigerator compartment is
too cold.
Temperature controller has
been set too high.
Set temperature controller lower.
The refrigerating unit is
switching on more frequently
and for longer.
Appliance opened
frequently.
Do not open the appliance unnecessarily.
The ventilation openings
have been covered.
Remove obstacles.
Appliance has no
refrigeration capacity.
The temperature controller is
in position “0”.
Turn the temperature controller from position
“0”. Fig. "/A
■
Power failure.
■
The fuse has been
switched off.
■
The mains plug has not
been inserted properly.
Check whether the power is on, check the
fuses.