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Eliminating minor faults yourself, En 13 – Neff K4316X7GB User Manual

Page 13

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13

Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following

information.
Customer service will charge you for advice – even if the appliance is still under

guarantee!

Fault

Possible cause

Remedial action

The light does not work.

The bulb is defective.

Replace bulb. Fig. ,/B
1. Switch the appliance off.
2. Pull out mains plug or switch off fuse.
3. Slide cover forwards and remove.
4. Change the bulb.

(Replacement bulb: 220–240 V a.c., E14

bulb holder, see defective bulb for

wattage.)

Light switch is jammed.

Check whether the light switch can move.

Fig. ,/A

Floor of the refrigerator

compartment is wet.

The condensation channels

or drainage hole are blocked.

Clean the condensation channels and the

drainage hole. See chapter Cleaning the

appliance. Fig. *

The temperature in the

refrigerator compartment is

too cold.

Temperature controller has

been set too high.

Set temperature controller lower.

The refrigerating unit is

switching on more frequently

and for longer.

Appliance opened

frequently.

Do not open the appliance unnecessarily.

The ventilation openings

have been covered.

Remove obstacles.

Appliance has no

refrigeration capacity.

The temperature controller is

in position “0”.

Turn the temperature controller from position

“0”. Fig. "/A

Power failure.

The fuse has been

switched off.

The mains plug has not

been inserted properly.

Check whether the power is on, check the

fuses.