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Eliminating minor faults yourself – Neff K3670X0GB User Manual

Page 11

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11

Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice, even if the appliance is still under
guarantee!

Fault

Possible cause

Remedial action

Temperature differs
greatly from the set
value.

In some cases it is adequate to switch
off the appliance for 5 minutes.

If the temperature is too high wait
a few hours and check whether the
temperature has approached the set
value.

If the temperature is too low check
the temperature again the next day.

Interior light does
not function.

The bulb is defective.

Replace bulb Fig. 5/B

1. Pull out the mains plug or

disconnect the fuse.

2. Change the bulb.

(Replacement bulb, 220-240 V a.c.,
E14 lamp holder, see defective bulb
for wattage)

Light switch is
sticking. Fig. 5/A

Check whether it can be moved.
IfĂnot, please call customer
service.

Floor of the
refrigerator
compartment is wet.

The condensation
outlet is blocked.
Fig. 3

Clean the condensation channel
and the outlet (see "Cleaning the
appliance)

The refrigerating unit
is switching on more
frequently and for

Appliance door
opened frequently.

Do not open the door
unnecessarily.

is switching on more
frequently and for
longer.

The ventilation
openings have been
covered.

Remove obstacles.

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