Customer service, Repair order and advice on faults, En 24 – Neff K4316X8 User Manual
Page 24
en
24
Customer service
Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on
the rating plate. Fig. -
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault
Possible cause
Remedial action
The temperature in the
refrigerator compartment is
too cold.
Temperature controller has
been set too high.
Set temperature controller lower.
The refrigerating unit is
switching on more frequently
and for longer.
Appliance opened
frequently.
Do not open the appliance unnecessarily.
The ventilation openings
have been covered.
Remove obstacles.
Appliance has no
refrigeration capacity.
The temperature controller is
in position “0”.
Turn the temperature controller from position
“0”. Fig. "/A
■
Power failure.
■
The fuse has been
switched off.
■
The mains plug has not
been inserted properly.
Check whether the power is on, check
the fuses.
GB
0844 892 8989
Calls from a BT
landline will be
charged at up to
3 pence per minute.
A call set-up fee of
up to 6 pence may
apply.
IE
01450 2655
0.03 € per minute at
peak. Off peak
0.0088 € per
minute.