Toshiba SD1010 - Manual (Page 26)

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Troubleshooting
Problem Solution
Player does not respond to some operating
commands during playback.
DVD Player cannot read CDs /DVDs
Menu items cannot be selected
-Operations may not be permitted by the disc.
Refer to the instructions of the disc jacket.
-Use a commonly available cleaning CD/DVD to clean
the lens before sending the DVD Player for repair.
-Press STOP twice before selecting system setup
menu.
-Depending on the disc availability,some menu items
cannot be selected.