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Others, Troubleshooting – Toshiba RDXV60 User Manual

Page 77

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Troubleshooting

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing. Some
simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

Others

Symptom

Remedy

PO

WER

The power does not turn on.

• Check that the AC power cord is connected securely.
• Batteries of the remote control are weak.

The unit turns on automatically without
any operation.

• The unit turns on automatically 2 seconds before the timer recording.

GE

NERAL

The unit does not function.

• “

” or error message appears if the operation is prohibited.

• Batteries of the remote control are weak or exhausted.

No picture, sound or menu appears on
the screen.

• Check if the connections are made securely and correctly.
• Check if the cables are damaged.
• Check if a correct external input channel is selected on your TV. (See page 19.)
• Check if you have completed “Channel” setting. (See pages 20-22.)

“Clock” setting and “Channel” setting
cannot be performed.

• If a recording is in progress, these operations cannot be performed.

The unit does not operate properly.

• Moisture has condensed inside the unit. Remove the disc and leave the unit

turned on for about 2 hours until the moisture evaporates. (See page 3.)

The clock display does not appear on
the front panel display.

• Check that the AC power cord is connected securely.
• (In case of power failure) Check the breaker and “Clock” setting.
• When the unit is in standby mode, front panel display is off because Power

Saving mode is applied to this product.

When you forget the password for
parental lock.

• Please cancel the password and the set level. (See page 68.)

DV signal cannot be input.

• Before connection, turn on the power supplies for both this unit and the DVC,

and make sure that these units have stopped.

• Only a “DVC-SD” signal can be input from the DVC to this unit. Other types of

signals are not supported.

• Do not connect any device other than the DVC. Even if a recorder or PC with

another DV terminal is connected, the DV function will not operate.

• If the DVC is not recognised after connection, turn off the power supply for the

unit and re-connect the DVC.

The DVC cannot be operated with this
unit.

• Signal input or DVC operation from this unit may be disabled depending on the

type of DVC.

• If a DVC signal cannot be input, use an external input (AV2) for analogue

connection via audio/video cables. Use Scart adaptor for connecting to AV2.

• DVC control may be disabled depending on the type of DVC, even in a mode

other than camera mode. In this case, switch to DVD control and execute the
normal recording procedure while operating the DVC.

Certain functions of the DVC cannot
operate.

• Some functions may not operate depending on the type of DVC. For example, if

the DVC does not support slow playback mode, the slow playback function is
disabled.

• With DV (AV3), the disc display menu does not appear unless disc playback is

executed.

DV audio signal cannot be switched.

• For recording with the DVC, the recording audio signal can be set to 12 bits or

16 bits. However, when 16-bit recording mode is selected, audio signal cannot
be switched. To record an audio signal, set it to 12 bits.

No image from HDMI connection.

• Check the HDMI connection. (Check the status of the HDMI related indications.)
• Check whether the connected monitor device or other device supports HDCP.

(This unit will not output a video signal unless the other device supports HDCP.)

• Check the setting of HDMI.
• Check whether the output format of this unit (HDMI FORMAT) matches the

supported input format of other connected device.

• If the unit is connected to the unauthorised display device with an HDMI cable,

the audio and video signals may not be output when playing back a commercial
DVD-video.

E3TK6BD_EN.book Page 77 Wednesday, February 17, 2010 10:18 AM