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Toshiba DVR20 User Manual

Page 75

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75

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GENERAL

TV aspect ratio does not match your
TV screen.

• Check “TV Aspect” setting. (See page 67.)
• A different aspect ratio will be used when the aspect ratio specified by the disc

is not supported by this unit.

Playback picture is distorted.
Colour of the picture is abnormal.

• During fast forward or fast reverse, playback picture may be distorted. This is

not a malfunction.

• Connect to TV directly. When you connect this unit with the television via VCR

or other devices, the picture may be distorted due to the copy-protection signal.

• Check if the cables are damaged.
• Keep the equipment which may cause electrical disturbances, such as a cellular

phone, away.

There is no sound, or no subtitle.

• Turn on all connected devices.
• Check if the external input channel is set correctly.
• Check if the connections are made securely and correctly.
• If using the HDMI connection, sound is not output when “HDMI Audio” is set to

“OFF”.

• Check the RCA audio cable connection. If you are using HDMI-DVI conversion

cable, you must connect the RCA audio cable, too.

• If using the HDMI connection, check whether the output format of this unit

(HDMI FORMAT) matches the supported input format of other connected
device.

DV

D

Playback does not start from the
beginning.

• Resume function may be activated. Refer to page 48 to cancel the resume

point.

Playback cannot be performed.

• Check if the playable disc is inserted.
• Check if the disc is loaded correctly with the labelled side facing up.
• Discs made on other devices or on personal computers cannot be played back

on this unit unless it is finalised on the device.

• Even if it is finalised, the performance of those discs are not guaranteed on this

unit.

• The disc may be dirty or flawed. Clean the disc.
• Check if all the connections are made correctly.
• Check “Parental Lock” setting. (See page 64.)
• Playback of DVD is prohibited from 2 minutes before the programmed start time

of a timer recording when the recording media is DVD.

There is no sound, or no subtitle.

• Check if all the connections are made correctly.
• Check if the “Audio Out” is set correctly. (See pages 64-65.)
• There is a possibility that the selected subtitle language is not supported by the

disc.

Digital audio setting cannot be
changed to main audio (L), sub
audio (R) or combination of both.

• If the audio source is in the Dolby Digital format, set “Dolby Digital” setting to

“PCM” in “Playback” menu. (available only for DVD) (See page 65.)

Audio language or the subtitle
language of the DVD cannot be
changed.

• Multilingual subtitles are not supported by the disc.
• Some audio languages or the subtitle languages can be changed only from the

disc menu. Please refer to the disc’s manual.

Angles cannot be changed.

• Even though the multi-angle feature is supported by the disc, that does not

mean all the scenes are shot from multi-angles. Changing angles is available
only for those scenes shot from the multi-angle.

The disc cannot be played back on
other player even though it is
finalised properly.

• Some DVD players do not play back the disc made on other recorder. Refer to

the manual of the unit.

VCR

Picture noise appears.

• Adjust tracking control for better picture by pressing [PROG.

G \ H] while you

are playing back a videotape.

• Head cleaning for VCR may be necessary.

Refer to “AUTO HEAD CLEANING” on page 4.

The unit does not play back the
videotape.

• Check if a videotape is in this unit.

The motor rotates even when
playback / recording is stopped.

• The motor may rotate for the duration of approximately 5 minutes for efficient

operation. This is not a malfunction.

Symptom

Remedy

E9TK4BD_EN.book Page 75 Wednesday, January 6, 2010 10:05 PM