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Power – Toshiba Tecra A6 (PTA60E) User Manual

Page 132

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User’s Manual

9-5

Troubleshooting

Power

When the computer is not plugged into an AC outlet, the battery pack is the

primary power source. However, your computer has a number of other

power resources, including an intelligent power supply and Real Time

Clock battery. These resources are interrelated and any one could affect

apparent power problems. This section provides check lists for AC power

and the battery. If you cannot resolve a problem after following them, the

cause could lie with another power resource. In such cases you should

contact your dealer.

Overheating power down

If the computer’s internal temperature becomes too high, the computer will

automatically shut down

AC power

If you have trouble turning on the computer with the AC adapter connected,

check the DC IN indicator. Refer to Chapter 6,

Power and Power-Up

Modes

, for more information.

Battery

If you suspect a problem with the battery, check the DC IN indicator as well

as the indicators for the battery. For information on indicators and battery

operation see Chapter 6,

Power and Power-Up Modes

.

Problem

Procedure

AC adapter doesn't

power the computer

(DC IN indicator does

not glow green).

Check the connections. Make sure the cord is

firmly connected to the computer and a power

outlet.
Check the condition of the cord and terminals. If

the cord is frayed or damaged, replace it. If the

terminals are soiled, wipe them with cotton or a

clean cloth.
If the AC adapter still does not power the

computer, contact your dealer.

Problem

Procedure

Battery doesn't power

the computer.

The battery may be discharged. Connect the AC

power cord to charge the battery.

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