Toshiba Satellite Pro L300 - Manual (Page 137)

User’s Manual 9-13
L300/L300D series
Modem
Problem Procedure
Communication
software can’t
initialize modem Make sure the computer’s internal modem
settings are correct. Refer to Phone and Modem
Options in the Control Panel.
You can hear a dial
tone but can’t make
a call If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.
You can also use the ATX command.
You place a call, but
a connection can’t
be made Make sure the settings are correct in your
communications application.
After making a call you
can’t hear a ring Make sure the tone or pulse selection in your
communications application is set correctly.
Communication is cut
off unexpectedly The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.
A CONNECT display is
quickly replaced by
NO CARRIER
Check the error control setting in your
communications application.
You can also use the AT\N command.
Character display
becomes garbled
during a
communication In data transmission, make sure the parity bit and
stop bit settings correspond with those of the
remote computer.
Check the flow control and communication
protocol.
You cannot receive
an incoming call Check the rings before auto answer setting in an
incoming call your communications application.
You can also use the ATS0 command.
If problems persist, contact your dealer.