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Toshiba Satellite M70 (PSM71) User Manual

Page 151

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User’s Manual

9-13

Troubleshooting

i.LINK (IEEE1394)

DVD Super Multi drive supporting ±R Double Layer

For more information, refer to Chapter 4,

Operating Basics

.

Character display

becomes garbled

during a communication

In data transmission, make sure the parity bit and

stop bit settings correspond with those of the

remote computer.
Check the flow control and communication

protocol.

You cannot receive an

incoming call

Check the “rings before auto answer” setting in

your communications application.
If problems persist, contact your dealer.

Problem

Procedure

Problem

Procedure

i.LINK device does not

function

Make sure the cable is securely connected to the

computer and to the device.
Make sure the device’s power is turned on.
Reinstall the drivers. Open the Windows Control

Panel and double-click the Add New Hardware

icon. Follow the on-screen directions.
Restart Windows.
If problems persist, contact your dealer.

Problem

Procedure

You cannot access a

disc in the drive

Make sure the drive’s drawer is securely closed.

Press gently until it clicks into place.
Open the drawer and make sure the disc is

properly seated. It should lie flat with the label

facing up.
A foreign object in the drawer could block laser

light from reading the disc. Make sure there is no

obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with

a clean cloth dipped in water or a neutral cleaner.

See the Media care section in Chapter 4 for

details on cleaning.