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Hardware and system checklist, Hardware and system checklist -3 – Toshiba Tecra M11 User Manual

Page 158

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User’s Manual

8-3

Troubleshooting

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or

attached peripherals. Basic problems may occur in the following areas:

Software

The problems may be caused by your software or disk. If

you cannot load a software package, the media may be

damaged or the program might be corrupted - in these

instances try loading another copy of the software if

possible.
If an error message appears while you are using a software

package you should refer to the documentation supplied

with it as this will usually include a problem solving section

or a summary of error messages.
Next, you should check any error messages against the

operating system documentation.

Hardware

If you cannot find a software problem, you should then

check the setup and configuration of your hardware. First

run through the items in the preliminary checklist as

described previously then, if you still cannot correct the

problem, try to identify the source - the next section

provides checklists for individual components and

peripherals.

Before using a peripheral device or application software that is not an

authorized Toshiba part or product, make sure the device or software can

be used with your computer. Use of incompatible devices may cause

injury or may damage your computer.

System start-up

Self test

Power

Password

Keyboard

Internal display panel

Hard disk drive

DVD-ROM drive

DVD Super Multi drive

ExpressCard

Smart Card

SD/SDHC Card

Memory Stick

xD picture card

MultiMediaCard

Dual Pointing Device

Fingerprint Sensor

USB device

eSATA device

Additional memory module

Sound system

External monitor

Modem

LAN

Wireless LAN

Bluetooth

Recovery Media