Toshiba USB Hybrid TV Tuner - Manual (Page 32)

29
Troubleshooting Guide
Problem Solver
Problem Possible Reason Solution
No picture Currently viewing radio
station No picture will appear on
radio channels
Tuner is not plugged in Plug in tuner, or if
necessary, disconnect
and then reconnect.
No sound Mute mode is activated Click on the speaker icon
beside the volume
indicator to restore the
sound
Volume level is set too low Increase volume
Cannot tune
stations Poor signal Move the antenna for
better reception
Wrong country is chosen in
Settings Choose the correct
country in Settings
Picture
performance
is poor Not using latest version of
DirectX Download latest version of
DirectX
Computer hardware does
not meet minimum
requirements Upgrade hardware to
meet minimum
requirements
Too many programs are
being used at the same
time Close unnecessary
programs
Poor signal Move the antenna for
better reception
Laptop computer is using
battery power Try plugging the laptop
into its power supply
Cannot
record Program is Macrovision
protected It is not possible to record
Macrovision protected
content