Headphones, Troubleshooting chart - 26, En-25 – Pioneer X-HM20DAB-K User Manual
Page 25: Troubleshooting chart
11/8/11
X-HM10_20_DAB_En.fm
9
En-25
Headphones
l
Do not turn the volume on to full at switch on and listen
to music at moderate levels. Excessive sound pressure
from earphones and headphones can cause hearing
loss.
l
Before plugging in or unplugging the headphone,
reduce the volume.
l
Be sure your headphone has a 3.5 mm diameter plug
and impedance between 16 and 50 ohms. The
recommended impedance is 32 ohms.
l
Plugging in the headphone disconnects the speakers
automatically. Adjust the volume using the VOLUME
control.
l
X-HM20DAB only: Audio from the iPod/iPhone cannot
be heard via the headphones connected to the unit.
“HP INVALID” will be displayed if you connect the
headphones when the iPod/iPhone function is
selected.
Troubleshooting chart
Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following
before calling your authorized PIONEER dealer or service
centre.
n
General
Symptom
Possible cause
l
The clock is not set
to the correct time.
l
Did a power failure occur?
Reset the clock. (Refer to
page 9)
l
When a button is
pressed, the unit
does not respond.
l
Set the unit to the power
stand-by mode and then
turn it back on.
l
If the unit still malfunctions,
reset it. (Refer to page 26)
l
No sound is heard.
l
Is the volume level set to
“Min”?
l
Are the headphones
connected?
l
Are the speaker wires
disconnected?
n
CD player
Symptom
Possible cause
l
Playback does not
start.
l
Playback stops in
the middle or is not
performed properly.
l
Is the disc loaded upside
down?
l
Does the disc satisfy the
standards?
l
Is the disc distorted or
scratched?
l
Playback sounds are
skipped, or stopped
in the middle of a
track.
l
Is the unit located near
excessive vibrations?
l
Is the disc very dirty?
l
Has condensation formed
inside the unit?
n
Remote control
Symptom
Possible cause
l
The remote control
does not operate.
l
Is the AC power lead of the
unit plugged in?
l
Is the battery polarity
correct?
l
Is the battery dead?
l
Is the distance or angle
incorrect?
l
Does the remote control
sensor receive strong
light?
n
Tuner
Symptom
Possible cause
l
The radio makes
unusual noises
continuously.
l
Is the unit placed near the
TV or computer?
l
Is the DAB/FM aerial
placed properly? Move the
aerial away from the AC
power lead if it is located
nearby.
l
DAB reception is
poor.
l
Check the connections,
and adjust the location and
position of aerial. After
that, execute Auto Scan
function manually (page
21).
l
Adjust the location and
position of aerial with
Tuning Aid function (page
21).
l
If the reception
environment changed by
removal, etc., execute
Auto Scan function
manually (page 21).
n
USB
Symptom
Possible cause
l
Device cannot
be detected.
l
Is there any MP3/WMA file
available?
l
Is the device properly connected?
l
Is it an MTP device?
l
Does the device contain AAC
file only?
l
Playback does
not start.
l
Is it a copyright protected
WMA file?
l
Is it a false MP3 file?
l
Wrong time
display.
l
Wrong file name
display.
l
Is Variable Bitrate file being
played back?
l
Is the File Name written in
Chinese or Japanese characters?