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Headphones, Troubleshooting chart - 26, En-25 – Pioneer X-HM20DAB-K User Manual

Page 25: Troubleshooting chart

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11/8/11

X-HM10_20_DAB_En.fm

9

En-25

Headphones

l

Do not turn the volume on to full at switch on and listen

to music at moderate levels. Excessive sound pressure

from earphones and headphones can cause hearing

loss.

l

Before plugging in or unplugging the headphone,

reduce the volume.

l

Be sure your headphone has a 3.5 mm diameter plug

and impedance between 16 and 50 ohms. The

recommended impedance is 32 ohms.

l

Plugging in the headphone disconnects the speakers

automatically. Adjust the volume using the VOLUME

control.

l

X-HM20DAB only: Audio from the iPod/iPhone cannot

be heard via the headphones connected to the unit.

“HP INVALID” will be displayed if you connect the

headphones when the iPod/iPhone function is

selected.

Troubleshooting chart

Many potential problems can be resolved by the owner

without calling a service technician.

If something is wrong with this product, check the following

before calling your authorized PIONEER dealer or service

centre.

n

General

Symptom

Possible cause

l

The clock is not set

to the correct time.

l

Did a power failure occur?

Reset the clock. (Refer to

page 9)

l

When a button is

pressed, the unit

does not respond.

l

Set the unit to the power

stand-by mode and then

turn it back on.

l

If the unit still malfunctions,

reset it. (Refer to page 26)

l

No sound is heard.

l

Is the volume level set to

“Min”?

l

Are the headphones

connected?

l

Are the speaker wires

disconnected?

n

CD player

Symptom

Possible cause

l

Playback does not

start.

l

Playback stops in

the middle or is not

performed properly.

l

Is the disc loaded upside

down?

l

Does the disc satisfy the

standards?

l

Is the disc distorted or

scratched?

l

Playback sounds are

skipped, or stopped

in the middle of a

track.

l

Is the unit located near

excessive vibrations?

l

Is the disc very dirty?

l

Has condensation formed

inside the unit?

n

Remote control

Symptom

Possible cause

l

The remote control

does not operate.

l

Is the AC power lead of the

unit plugged in?

l

Is the battery polarity

correct?

l

Is the battery dead?

l

Is the distance or angle

incorrect?

l

Does the remote control

sensor receive strong

light?

n

Tuner

Symptom

Possible cause

l

The radio makes

unusual noises

continuously.

l

Is the unit placed near the

TV or computer?

l

Is the DAB/FM aerial

placed properly? Move the

aerial away from the AC

power lead if it is located

nearby.

l

DAB reception is

poor.

l

Check the connections,

and adjust the location and

position of aerial. After

that, execute Auto Scan

function manually (page

21).

l

Adjust the location and

position of aerial with

Tuning Aid function (page

21).

l

If the reception

environment changed by

removal, etc., execute

Auto Scan function

manually (page 21).

n

USB

Symptom

Possible cause

l

Device cannot

be detected.

l

Is there any MP3/WMA file

available?

l

Is the device properly connected?

l

Is it an MTP device?

l

Does the device contain AAC

file only?

l

Playback does

not start.

l

Is it a copyright protected

WMA file?

l

Is it a false MP3 file?

l

Wrong time

display.

l

Wrong file name

display.

l

Is Variable Bitrate file being

played back?

l

Is the File Name written in

Chinese or Japanese characters?