Avaya GuestWorks - Manual (Page 97)

GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
93 Guest Operations Artwork
Dialb yName
Usethis procedureto callanother guestb ydialing theirname
insteadof theirroom number .
1.Dial _____________.
2.F ollow theinstr uctions, andselect theDial by Nameprompt.
3.Enter thefirst four characters ofthe person'slast name.
Ifa match isf ound,the callgoes tothat person.
4.If thereis morethan onematch, enterthe restof thelast name.
Press#. Ifa match isf ound,the callgoes tothat person.
5.If thereis morethan onematch, enterthe firsttw oletters inthe
person'sfirst name. If amatch isf ound,the callgoes tothat person.
6.If nomatches aref ound,or ifthere arestill multiple matches, press0
toconnect tothe frontdesk.