Avaya GuestWorks User Manual
Page 38
GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
34
Front Desk Operations
Dual Wakeup
To add or change a wakeup call when the Dual Wakeup feature is enabled, do the
following:
1. Press the
Auto wakeup
button.
■
The Auto Wakeup lamp goes on.
■
The following displays:
2. If you are already on an active call with the guest requiring the wakeup
call, the extension number displays automatically. Press the
#
button to
select the displayed extension for wakeup.
If you are not connected to the room requiring wakeup, enter the room
number, followed by the
#
button. (If you make a mistake, press the
auto
wakeup
button again, and start over.)
■
The following displays:
If a wakeup request already exists for the room, the time field will
show the time of the request.
3. Enter the wakeup time in the 4-digit hh:mm format (hour:minute).
■
If you entered a time between 13:00 and 00:59, the following
displays if the request is accepted; if the request is denied, see the
reasons under step 11:
Go on to
■
If you entered a time between 01:00 and 12:59, the following
displays:
4. Press the
2
button for an A.M. wakeup call, or press the
7
button for a P.M.
wakeup call.
■
The following displays if the request is accepted; if the request is
denied, see the reasons under step 11:
5. The display shows the default wakeup message number. If you want to use
AUTO WAKEUP - Ext:
AUTO WAKEUP - Ext:
WAKEUP MESSAGE: XXXX
AUTO WAKEUP - Ext:
WAKEUP MESSAGE: XXXX