APC AP9606 - Manual (Page 6)

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How to Recover from a Lost Password
Overview If the User Name or Password becomes unknown, you can use
a local computer to restore access to a Management Card that
uses the APC AOS module, version 3.0 (or later). The latest
AOS version is available at the APC web site (www.apcc.com).
Recovery
procedure 1. Select a serial port at the computer to be used for a terminal-
emulation connection with the Management Card.
2. Disable any service that currently uses that serial port, such
as PowerChute plus or UNIX Respond.
3. Connect the smart-signaling cable (940-0024) that came
with the Management Card to a serial port on the computer
and to the serial port on the UPS or chassis.
Note: If the computer uses smart-signaling PowerChute
plus, you do not need to perform step 3: A smart-
signaling cable (940-0024 or 940-1524) is already
installed. For simple-signaling, temporarily replace
the PowerChute plus cable.
4. Run a terminal program (such as HyperTerminal).
5. Configure the serial port for 2400 bps, 8 data bits, no parity,
1 stop bit, and no flow control, and save the changes.
6. Press E NTER to display the User Name prompt (you may
need to press E NTER two or three times).
7. Press the reset button on the Management Card.
8. Press E NTER to redisplay the User Name prompt.
9. Use apc for both the User Name and Password to log in.
Note: If you take longer than 30 seconds to log in, you will
need to repeat steps 6 through 8.
10. Select System from the Control Console menu.
11. Select User Manager from the System menu.
12. Select Administrator from the User Manager menu and
follow the on-screen instructions to change the User Name
and Password settings to the new values.
13. Press C TRL -C to exit to the Control Console menu.
14. Log out to save the changes.
15. If necessary, reconnect the simple-signaling PowerChute
plus cable replaced in Step 3.
16. Restart any service disabled in Step 1.