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2 troubleshooting, 1 errors shown on the personal computer screen – Konica Minolta PS5000C MKII User Manual

Page 81

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Chapter 5 Troubleshooting

5-3

2 Troubleshooting

2.1

Errors shown on the personal computer screen

Error message

Action

“Scanner - Hardware error”

“Scan head positioning error”

Turn off the power switch of the Scanner, and turn
it on again. Restart the personal computer.

“I/F error”

After confirming that the USB cable is connected,
turn ON the power switch of the Scanner again and
restart the computer.

“Adjustment Failure”

During “Setup” adjustment:

Verify that the chart is an adjustment chart.

Verify that there is no dirt on the chart.

Place the chart in the correct position.

“Failed to read the PS5K_adj.dat.”

Reinstall the driver.