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Lenovo B50-45 Notebook User Manual

Page 34

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Chapter 4. Troubleshooting

Sound problems

No sound can be heard
from the speakers even
when the volume is turned
up.

• Make sure that:

‐ The mute function is off.
‐ The combo audio jack is not used.
‐ The speakers are selected as the playback device. 

Battery problems

Your computer shuts down
before the power and
battery status indicator
shows empty.
-

or-

Your computer operates
after the power and battery
status indicator shows
empty.

• Reset the battery gauge using Lenovo Energy 

Management. If the problem persists, replace with a 
new battery pack.

The computer does not
operate with a fully charged
battery.

• The surge protector in the battery might be active. 

Turn off the computer for one minute to reset the 
protector; then turn on the computer again.

Hard disk drive problem

The hard disk drive does not
work.

• In the Boot menu in the BIOS setup utility, make 

sure that the hard disk drive is included in the EFI 
list.