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Diagnosing problems, Diagnosing, Problems – Lenovo IdeaPad S9e -FR User Manual

Page 53

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Diagnosing

problems

If

you

have

a

problem

with

your

computer,

you

can

test

it

by

using

PC-Doctor

®

for

Windows.

To

run

PC-Doctor

for

Windows,

do

as

follows:

1.

Click

Start

.

2.

Move

the

pointer

to

All

Programs

and

then

to

PC-Doctor

for

Windows

.

3.

Click

PC-Doctor

for

Windows

.

For

more

information

about

PC-Doctor

for

Windows,

see

the

Help

for

the

program.

Attention:

v

If

you

need

help

or

further

information

about

the

problem,

choose

any

of

the

following:

Lenovo

Troubleshooting

Center

Updates

and

Support

System

Reports

v

Running

any

tests

may

take

up

to

several

minutes

or

longer.

Make

sure

you

have

time

to

run

the

entire

test;

do

not

interrupt

the

test

while

it

is

running.

When

preparing

to

contact

the

Customer

Support

Center,

be

sure

to

print

the

test

log

so

that

you

can

rapidly

provide

information

to

the

help

technician.

Chapter

4.

Troubleshooting

45

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