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Getting help on the web, Calling the customer support center, Calling the customer support – Lenovo IdeaPad U110 User Manual

Page 81: Center

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Chapter 5. Getting Help and Service

70

Getting Help on the Web

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The Lenovo Web site on the World Wide Web has up-to-date information

about Lenovo computers and support. The address for the Lenovo home

page is

http://consumersupport.lenovo.com.

You can find support information for your Lenovo IdeaPad computer at

http://consumersupport.lenovo.com. Research this Web site to learn how

to solve problems, find new ways to use your computer, and learn about

options that can make working with your Lenovo computer even easier.

Calling the Customer Support Center

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If you have tried to correct the problem yourself and still need help, during

the warranty period, you can get help and information by telephone

through the Customer Support Center. The following services are available

during the warranty period:

ƒ

Proble determination - Trained personnel are available to assist you with

determining if you have a hardware problem and deciding what action

is necessary to fix the problem.

ƒ

Lenovo hardware repair - If the problem is determined to be caused by

Lenovo hardware under warranty, trained service personnel are

available to provide the applicable level of service.

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Engineering change management - Occasionally, there might be changes

that are required after a product has been sold. Lenovo or your reseller, if