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Lenovo IdeaPad U110 User Manual

Page 101

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Appendix A. Warranty Information

„

Types of Warranty Service

1

Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for you to

install. Most CRUs are easy to install whereas others may require some

technical skill and tools. CRU information and replacement instructions are

shipped with your product and are available from Lenovo at any time

upon request. You may request that a Service Provider install some CRUs

under one of the other types of warranty service designated for your

product. Installation of external CRUs (such as mice, keyboards, or

monitors) is your responsibility. Lenovo specifies in the materials shipped

with a replacement CRU whether the defective CRU must be returned.

When return is required, 1) return instructions, a prepaid return shipping

label, and a container are included with the replacement CRU, and 2) you

may be charged for the replacement CRU if your Service Provider does not

receive the defective CRU within thirty (30) days of your receipt of the

replacement.

2

On-site Service

Under On-site Service, your Service Provider will either repair or exchange

the product at your location. You must provide a suitable working area to

allow disassembly and reassembly of the Lenovo product. For some

products, certain repairs may require your Service Provider to send the

product to a designated service center.