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Troubleshooting, Basic troubleshooting, 3 troubleshooting – Kodak HERO 3.1 User Manual

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Troubleshooting

Basic troubleshooting

Some problems can be resolved quickly by power cycling the printer: Turn off your printer.
Wait five seconds. Turn on the printer.
Use the following information to help troubleshoot problems with your printer.

Problem

Possible Solutions

Printer does not
power on

Make sure you are using the power cord that came with your
printer.

Make sure the power cord is connected to the AC adapter, it
is plugged into an outlet or power strip, and that the LED on
the AC adapter is lit.

Wireless
connectivity

For wireless connectivity issues, go to

www.kodak.com/go/inkjetnetworking

.