Vollrath Cayenne Heat Strips, Hard Wired - Manual (Page 6)

O
peratOr
’
s
M
anual
6
ENGLISH
t
RouBleshooting
All procedures are to be carried out by qualified individuals. This may include Vollrath Authorized Service Agents or special trained personnel adhering to
local codes.
Problem It might be caused by Course of Action
Unit is switched “ON” but there is no heat.
No power to the unit.
Check that there is power to the outlet. Reset circuit breaker if
necessary.
Defective switch. Replace the switch.
Wiring or heating element problem. Check that all wire are good. Check that the element connection is
good. Check element and replace if necessary.
The unit is on, but low heat.
Unit is mounted too high above the
heating zone.
Re-mount unit lower, placing heat closer to heating zone. See Unit
Installation Clearances chart on page 2.
Excess cold air circulation around
heating zone or unit.
Restrict or redirect air movement away from heating zone or unit.
Incorrect power supply (low). Check that the power supply matching the nameplate rated voltage.
Lights or switches burn out after a short
time.
Check mounting height. If unit is to
low, the unit will over heat.
Check that the unit is mounted as specified in the Unit Installation
Clearances chart on page 2. If unit is not at the correct height,
remount unit.