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System integration services, Customer support services – ADC P-90-250 User Manual

Page 14

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ADCP-90-250
Issue 1, November 1996

Page 14

1996, ADC Telecommunications, Inc.

4. SYSTEM INTEGRATION SERVICES

401

ADC offers the following system integration services. For calls originating in the U.S.A.

or Canada, dial 1-800-366-3891, extension 3000. For calls originating outside the U.S.A. or
Canada, dial 612-946-3000.

Technical Assistance Center

• Product Management
• Project Engineering
• Project Administration
• Network Design
• Broadband Design (RF Design and Strand Mapping)
• Integration Network Testing
• Network Monitoring (Upstream or Downstream)
• Power Monitoring
• Remote Surveillance
• System Turn-Up and Test
• Service/Maintenance Agreements

Technical Training

• Product Technology
• Custom Designed Training

Technical Operations

• Detail Engineering
• End-to-End Installation
• Drafting Services

5. CUSTOMER SUPPORT SERVICES

5.01

ADC offers the following customer support services. For calls originating in the U.S.A.

or Canada, dial 1-800-366-3891, then request the extension listed. For calls originating outside
the U.S.A. or Canada, dial 612-946-3475 or 612-946-3000.

BCG Technical Assistance Center

• Technical Information

Extension 3475

• System/Network Configuration

E-Mail: [email protected]

• Product Specification
• Product Application
• Training
• Installation and Operation Assistance
• Troubleshooting and Repair
• Field Assistance

Sales Administration

• Quotation Proposals

Extension 3000

• Ordering
• Delivery
• General Product Information

Product Return Department

• ADC Return Authorization number and instructions

Extension 3000

must be obtained before returning products.

E-Mail: repair&[email protected]

5.02

Product information and service can also be obtained by writing ADC Telecommuni-

cations, Inc., 4900 West 78th Street, Minneapolis, Minnesota 55435, U.S.A.