Actiontec electronic NS100-160 User Manual

Page 49

Actiontec Network Attached Storage Device User Manual

Chapter 5 Troubleshooting

Problem 2:

The

NAS

Device is configured, but I can’t find it in Network

Neighborhood.

Solution 2

Try using Start - Find - Computer, and enter the

NAS

Device's

name. If this does not work, use Control Panel - Network to
check the following:

•

TCP/IP

protocol is installed. If not, use Add - Protocol

- Microsoft -

TCP/IP

to install it.

• Check the network Bindings:

• Ensure the

TCP/IP

protocol is bound to the Network

card (NIC).
Select the Network card, click Properties, and then the
Bindings tab. If

TCP/IP

is not bound (checked), check

it.

• Ensure the

TCP/IP

-> Network card entry is bound to

the Client for Microsoft Networks service.
Select the

TCP/IP

entry for the Network Card, click

Properties, and then the Bindings tab. If Client for
Microsoft Networks is not bound (checked), check it.

• If you don't have a router, check that the

address is

compatible with the

NAS

Device's. This means it needs

to be from the same address range (e.g. 192.168.0.1 to
192.168.0.254) and using the same subnet mask (e.g.
255.255.255.0)

• If you do have a router, check that the gateway

address is set correctly. Ask the administrator for the
correct value.

This manual is related to the following products: