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3 avoiding pitfalls during operation, Avoiding pitfalls during operation, Section – Kramer Electronics 616R/T User Manual

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616T, 616R - Using the Dual-Link Detachable Optical DVI System

4.3

Avoiding Pitfalls During Operation

If any of these problems occur, we recommend the following:

If the display device shows only a black screen:

Check that all the AC and DC plugs and jacks used by the external power
supplies are firmly connected

Check that the DVI ports are firmly plugged into the computer and the
display device, and be sure that the transmitter and receiver modules are
correctly plugged into the computer and display device, respectively

Check if the computer and display are powered on and properly booted

Reset the system by unplugging and then replugging the transmitter DVI port
or receiver DVI port and then reboot the system

If the screen is distorted or displays noise:

Check if the graphics resolution is properly set

Go to Display Properties of Windows and check the settings

Be sure that the resolution is set for WQXGA (2560 x 1600) at 60Hz, or
WQUXGA (3840x2400 @33Hz vertical refresh rate) (not to the unsupported
XGA resolution)

Reset the system

Disconnect and reconnect the optical DVI cables

Be sure that at all times the cables are stored and used away from
liquid or dirt.

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