AMT Datasouth 400 - Manual (Page 63)

User's Guide 63
TROUBLESHOOTING AND MAINTENANCE
The printer can detect the following errors. In each case the READY LED will blink at a steady rate to indicate there
is an error. If the error is not obvious (Media or Ribbon Out) use the Feature Management Mode (and FeatureMan
program) to determine the error. When the Feature Management Mode is enabled the FeatureMan program will
display the corresponding error message.
Printer Detected Errors
LCD ERROR MESSAGE DESCRIPTION RECOVERY
Error: Power Fail The printer has detected
+24VDC has dropped below a
minimum acceptable level
causing the printer to back up
all settings to EEPROM. Turn printer off, wait 5
seconds and turn back on.
Error: Media Out The printer has detected a
media out condition while
printing or feeding media. Open print head and replace
media. Close print head and
press the FEED key. If media
appears to be loaded, check
for proper routing, check
Media Sensing feature to
make sure it matches media
type used either gap or black
bar. Run the Media
Calibration test.
Error: Media Feed A media feed error is
displayed when the printer is
unable to find the top of form
indication as configured either
gap, or black bar. Open print head and verify
media is loaded correctly.
Check the feature Media
Sensing and verify it is set to
the type of media used either
gap, or black bar. Close print
head and press the FEED key.
Run the Media Calibration
test.
Error: Ribbon Out Reported when the printer
detects the end of ribbon while
printing or feeding media after
the current label is complete. Open the print head, remove
old ribbon cores, replace with
new ribbon ensuring the
routing is correct. Close print
head and press the FEED key.
If this is direct thermal
application, change Media
Type feature to Direct
Thermal.